FieldCore Resource Manager in Dover, Delaware

Requisition Number 17-0946

Post Date 9/28/2017

Title Resource Manager

City Various

Country Various- Latin America

Description

FieldCore, a GE company, is a new, independent industrial field services company that will deliver the highest standard of field services excellence and capabilities for GE and its customers. FieldCore will bring together the field services expertise and

people from both Granite Services and GE’s Power Services into one powerhouse. Driven by the values of safety, quality, and integrity, FieldCore will be built to deliver operational excellence for customers in the power generation, oil & gas, nuclear, and

wind power markets. For more information, check out www.fieldcore.com

Please apply until 20th of September

Role Summary/Purpose

The Resource Manager will assign employees to jobs based upon their skills, abilities, availability, and crew performance to maximize the effectiveness of the crew. The Resource Manager II will serve as the employees’ primary point of contact regarding training,

mobilization, pay, and assignments and ensures that all employees are current on training and performance reviews.

Where applicable the Resource Manager will oversee a specific employee base and work with clients to help facilitate business needs and requests for their customer base

Essential Function

Assign employees to jobs based upon their skills, abilities, availability, and crew performance to maximize the effectiveness of the crew

Manage field employees including employee contracts, contract reviews, employee performance evaluations, identify training and job assignment, mobilization of field employees, and address daily employee needs and requests

Serve as the employees’ primary point of contact regarding training, mobilization, pay, and assignments and resolve concerns or conflicts

The Resource Manager will recruit and hire prospective employees, manage field personnel, handle financial and sales responsibilities, create and negotiate contracts, create and implement productivity metrics, and handle office administration.

Where applicable, validate crew composition with Service Managers upcoming jobs

Where applicable, assemble well-balanced crews to optimize performance using multiple analytical data sources

Determine employee readiness statuses by incorporating multiple factors including Scheduler Workload, bench retainers, Break-In-Service, and Work Time Regulations

Communicate with Customers and/or Service Managers to ensure employee availability by analyzing mobilization/ demobilization plans, sick leave, paid time off, and personal leave

Where applicable will manage sales and financial responsibilities including inventory analysis, accounts receivable, invoice review, and operating plan targets

Partner with Service Managers, Field Service Coordinators, and the Immigration team to complete necessary immigration documents and ensure employees are clear for travel

Report utilization, bench cost, training and supply statuses, and balanced crew development to drive productivity and reduce cost

Analyze customer feedback and post-outage data to determine ways to improve future customer satisfaction, and resource utilization and reduce cost

Partner with the Regional Training, Development, and Qualifications Manager to determine and coordinate career development opportunities for employees

Coordinate with EHS to ensure employees are up to date on required EHS training

Ensure current employee training records and certificates are uploaded to appropriate systems

Participate in creating recruitment strategies and interviewing candidates to maintain a strong and effective team

Participate in quarterly talent development review processes to retain top talent

Perform other duties as assigned

Desired Characteristics

Excellent customer service and interpersonal skills

Proficient in project management and planning

Ability to solve complex problems

Excellent communication skills

Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time sensitive deadlines

Some travel required

English proficiency required